Our Word is Our Bond.
On Time or 100% Free.
We understand the stomach-churning anxiety of waiting for your passport. That is why VisaDesk removes all financial risk from your journey. Here is our commitment to you.
How We Protect Every Single Applicant
Most travel agencies hide behind fine print. We put our guarantees in writing up front.
1. On-Time Delivery Guarantee
When you submit with VisaDesk, you receive a binding Guaranteed Delivery Date. If we miss this date by even a single minute, we refund 100% of our service fees.
2. Rejection Shield Protection
Every file goes through a document pre-check before submission. Refund eligibility for a rejection is governed by our refund policy; where it applies, we reimburse the official Embassy and VFS appointment fees.
3. Careful Document Handling
We handle your passport and supporting documents with care and use them only to process your application.
How Do We Estimate Consular Timelines?
Consulates do not publish live queues. We estimate timelines from the following inputs:
- ✓Historical Delivery Timestamps:Patterns from past applications processed through VisaDesk.
- ✓Appointment Availability:Appointment availability is shown on the Appointments page where a source is connected.
- ✓Holidays & Closures:We account for known holidays and closures when estimating timelines.
The Commitments We Missed
Other agencies hide delays behind excuses. When things go wrong, we take 100% financial and operational responsibility. Here is how we handle a missed SLA, shown through illustrative examples:
Illustrative examples only. These are not real customer records.
Italy (Schengen)
Example case A • MumbaiUnited Arab Emirates
Example case B • BengaluruJapan (Tourist)
Example case C • New DelhiReady to Travel Without Visa Anxiety?
Select your destination and see your guaranteed delivery date.